I was initially going to buy a phone in "perfect" condition, but decided to take a chance on "very good" instead. Let's just say I was very pleasantly surprised. The phone looked perfect out of the box and even had some of its plastic still on! The only visible damage is a tiny scuff on one of the cameras, but it does not seem to affect video or picture quality at all! The S Pen is also in good condition, although it smells incredibly bad (but this seems to be a Samsung issue, and not a Backmarket or Nesatec issue). Overall I would highly recommend purchasing from this reseller and rom backmarket. The phone arrived in 2 days flat, had basically no damage and works as advertised!